Flower Markett is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Delivery address
Order Information
- Purchase history
- Order details and preferences
- Payment information (processed securely via third-party providers)
Technical Information
- IP address
- Device and browser type
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about purchases or inquiries
- Provide customer support
- Improve our website and services
- Send promotional offers or updates (only if you opt in)
- Prevent fraud and ensure security
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Payment processing companies
- Delivery and logistics partners
- Service providers who help operate our website
- Legal authorities if required by law
4. Cookies and Tracking Technologies
We use cookies to:
- Improve website performance
- Understand user behavior
- Personalize your experience
- Enhance security
You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no online system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent for marketing communications
7. Opt-Out Instructions
You may opt out of marketing emails at any time by:
- Clicking the “unsubscribe” link in any email, or
- Contacting us at [email protected] with the subject line “Opt-Out Request”
We will process your request within a reasonable time.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Flower Markett
Email: [email protected]